Real Estate Agent Personality

real estate agent personality
Working with a real estate agent (infographic from keepingcurrentmatters.com)

Many home buyers and sellers don’t give much thought in choosing their real estate agent. They may decide to work with an agent after meeting once or a phone call.  But having the right agent by your side can mean the difference in having an event-free home buying or selling experience, or one that is full of pitfalls and non-communication.  Besides professional expertise and experience, is there a real estate agent personality trait that gives you an advantage?

Lee Davenport conducted a groundbreaking study comparing real estate agent personality differences (Home Sales Success and Personality Types: Is There a Connection?; Journal of Real Estate Practice and Education; 2018; Vol 21, No 1; p29-57.)  The study investigated the question whether there is a connection between successful real estate agents and their personality type.  Success was measured through lead generation (e.g., meeting new clients).  Although you might think there is a personality that is better suited for real estate, the study concluded that there wasn’t one specific personality type that correlated to real estate success.  However, he suggested that there should be further research to understand why there is no difference in the success among real estate personality types.

Back in 2014, Graham Wood wrote an article for NAR that also questioned if there was a perfect agent personality (Are You Sure Your Agents Have the Right Personality for the Job? nar.realtor; April 11, 2014).  Although the article was not a study published in a peer reviewed journal like Lee Davenport’s, it does provide food for thought and an obvious conclusion. 

Wood, like Davenport, questioned which personality dimension on the DISC test was better suited for real estate.  After testing himself, Wood believed his personality traits were not suited for a people-skills intensive field (such as real estate sales).  However, after interviewing several brokers, he learned that there is place in real estate for pretty much any personality type.  The DISC (discprofile.com) is a behavioral assessment tool that helps people be more self-aware, and increase productivity. 

What should you look for when choosing your agent?  First, make sure they are licensed in the area you intend to buy and/or sell.  I can tell you that there are agents who try to do business over state lines where they are not licensed.  It happens more than you think. 

Second, what’s their experience and expertise?  In today’s market, most agents don’t confine themselves to specific neighborhoods.  The idea of “neighborhood specialists” is antiquated.  Information is abundant to agents and consumers, and can easily be applied to any neighborhood.  You can learn more about an agent by how they handle adversity. Instead of asking about how many sales they have or neighborhood experience, ask about specific transactions where they overcame obstacles.

Other considerations include getting a referral from a friend or relative. But referrals should be vetted.  Just because your friend had a good experience with their agent, doesn’t guarantee success for you.  Sometimes agents and clients connect and work well together, and sometimes they don’t. Just in case, make sure you can walk away from your agent by ensuring your buyer or listing agreement provides for termination without a penalty.

Also, it doesn’t hurt asking the agent for a couple of references from recent clients.  You can get insight into the agent’s business by calling the references and asking about their experience with the agent. 

By Dan Krell
Copyright © 2020

Original located at https://dankrell.com/blog/2020/11/28/real-estate-agent-personality/

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Disclaimer. This article is not intended to provide nor should it be relied upon for legal and financial advice. Readers should not rely solely on the information contained herein, as it does not purport to be comprehensive or render specific advice. Readers should consult with an attorney regarding local real estate laws and customs as they vary by state and jurisdiction. Using this article without permission is a violation of copyright laws.

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