Pros and Cons of AI and Real Estate transactions
Artificial Intelligence has become part of everyday life. People are using AI to plan meals, write emails, and even help with schoolwork. The trend is now to ask AI about real estate: “What’s my home worth?” “What kind of loan should I get?” or even “Which real estate agent should I hire?”
AI can be a powerful tool, but is it the right way to handle big real estate questions? Let’s break down the pros and cons in simple terms.
Why AI Can Be Helpful
One of the biggest advantages of AI is to quickly provide one answer from an internet search. If you want quick answers about average home prices, what closing costs are, or the steps in buying a house, AI can give you one answer in a few seconds. That’s a lot faster than sifting through dozens of websites.
AI is also always “on.” You don’t need to wait. Whether it’s late at night or early in the morning, you can get one explanation anytime.
Another plus is how AI simplifies complicated topics. Real estate has its own lingo. Concepts like “contingencies,” “escrow,” or “earnest money” can be broken down into plain English, which is especially helpful if you’re brand new to the home buying and selling process.
And finally, AI can serve as a useful starting point. Before you meet with a real estate agent, you can explore the process of buying and selling a home with AI to learn the basics. This can prepare you to ask specific questions from a professional about your situation.
Where AI Falls Short
AI also has limitations, especially when it comes to specific and personal decisions about local real estate.
First, AI isn’t always accurate. It pulls from a wide range of information, but it doesn’t always know if what’s shared is current, specific to your area, or correct for your situation. For example, real estate laws, property taxes, or rules about contracts vary widely from state to state, and can also be different within any specific state, depending on the county or city. AI might give you a broad answer, but it could mislead you because the information is not pertinent to your situation.
Second and most important, AI can’t replace human experience. Choosing the right agent, deciding what price to offer, or knowing how to negotiate are things that require local knowledge, judgment, and real-world experience. No algorithm can read the room during a negotiation.
Another drawback is the lack of personal touch. Real estate isn’t just about facts and figures; it’s about personal connection. Do you need a bigger home for a growing family? Are you looking for a place close to work? Do you want an investment property with good rental potential? A skilled agent asks these questions and tailors advice to you. AI cannot connect on the same level as another person.
And perhaps most importantly, not all real estate agents are the same. Every agent has their own strengths, style, and way of working. Some are better with first-time buyers, while others shine in luxury markets or investment properties. Finding the right one is truly a personal choice. Choosing the right agent is about trust, communication, and whether you feel comfortable working together. AI can suggest what to look for, but it can’t tell you who will truly “click” with you.
The Bottom Line
AI can be a fantastic tool for learning. It’s fast, easy to use, and helps you cut through some of the confusion that comes with real estate jargon. If you’re just starting out, it can help learn about the home buying and selling process.
But when it comes to the big stuff, such as choosing an agent, making an offer, or selling your home, there’s no substitute for the human expertise. A trusted local agent who knows the market and understands your goals, someone who can guide you through the details in a way that a AI can’t.
Think of AI as a reference book, much like an encyclopedia. It can show you the general landscape and explain the rules of the game. But when it comes to actually making offers, negotiating, and closing the deal, you’ll want a real estate professional by your side. A key take away is that finding the right agent isn’t just about teams, sales stats, and an AI reply, it’s about finding the person who fits you best for your situation.
By Dan Krell
Copyright © 2025
Disclaimer. This article is not intended to provide nor should it be relied upon for legal and financial advice. Readers should not rely solely on the information contained herein, as it does not purport to be comprehensive or render specific advice. Readers should consult with an attorney regarding local real estate laws and customs as they vary by state and jurisdiction. Using this article without permission is a violation of copyright laws.